OVERVIEW

Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!

The Personal Banker I will spend up to seventy-five percent of time on client service and support including deposit, loan and cash-handling transactions, client question and problem solving, and support and service in the origination, processing and administration of consumer and business relationships, while maintaining operational accuracy and compliance within established bank policies and procedures and applicable governmental regulatory laws, regulations and reporting requirements.

Other responsibilities include for managing existing retail client portfolio and targeting new prospects with transactional financial needs and credit and investment solutions. Knowledgeable in consumer, mortgage, investment and insurance products, services and delivery systems, operational procedures, and consumer credit and mortgage analysis. Principally engaged inside the bank with existing customers and walk-in prospects.

ESSENTIAL ROLES AND RESPONSIBILITIES

• Provide expert advice in banking, insurance and investments by developing the best solutions to help clients reach their goals
• Provide solutions for a comprehensive retail offering, including financial, retirement, home ownership, education, asset protection, and major purchase; banking, investment and insurance products and services; consumer and residential real estate loans and credit solutions; and convenience products and services
• Associate activities, including banking transactions, referrals, customer service and support, and loan processing
• Commitment to American Federal values, including honesty, integrity, and trustworthiness
• Continual building of job knowledge and expertise
• Positive can-do attitude

QUALIFICATIONS AND SKILLS

ESSENTIAL QUALIFICATIONS

• College degree in business, banking, finance or a related field or equivalent
• Minimum one-year experience in financial services
• Ability to analyze detailed financial and credit data information
• Nationwide Mortgage Licensing System (NMLS) Registry for Mortgage Loan Originators registration
• State life and health licensing in the state(s) of practice
• Ability to obtain Registered Representative designation from broker-dealer
• Ability to meet with clients in the evenings and on weekends
• Experience working in a continuously changing environment
• Strong customer orientation

PREFERRED QUALIFICATIONS
• Securities licensing and Investment Advisor Representative (IAR) registration in the state(s) of practice
o Minimum Preferred 
Series 6, 63 & 65 Series 7 & 66

SKILLS AND COMPETENCIES
• Strong consumer credit skills and understanding of FDIC deposits, mortgage real estate products, investments and insurance
• Excellent oral and written communication, presentation and proposal skills
• Excellent customer service skills
• PC proficiency, including Microsoft Office Suite, Lotus Notes, documentation preparation software and database marketing
• Positive, can-do approach in interactions
• Excellent interpersonal skills
• Highest standard of professionalism, behavior, appearance and work activities
• Strong leadership and team contributor skills 
• Commitment to American Federal’s Code of Ethics and values

For a full Position Description, please contact humanresources@americanfederal.net.

Member FDIC

Equal Opportunity/Affirmative Action Employer

Including Protected Veterans and Individuals with Disabilities